FAQ

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Questions

Do I need experience to start?

No. Our beginner courses assume zero experience and emphasize safe studio habits from day one.

Beginner

Are materials included?

In-person courses include clay and basic tools; online courses list recommended kits so you can choose based on budget and space.

Supplies

What is your refund policy?

Refunds are available before the first session of a course starts. If you’re unsure, contact us before enrolling and we’ll help you choose the right option.

Payments

How do you handle safety?

We publish safety notes in each course and require proper ventilation and protective gear when applicable. We also cover dust control, glaze handling, kiln awareness, and cleanup routines.

Safety

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